Online Survey

Online Survey

This survey consists of survey question that can be easily deployed to the respondents online via email, or they can simply access the survey if they have an internet connection.

✓ Mail Surveys

✓ Whatsapp Survey

✓ Social Medial Survey

✓ SMS survey

An online survey is a structured questionnaire that your target audience completes over the internet generally through a filling out a form. Online surveys can vary in length and format. The data is stored in a database and the survey tool generally provides some level of analysis of the data in addition to review by a trained expert.
Benefits of Surveys
Unlike traditional surveys, online surveys offer companies a way to collect information from a broad audience for very little cost. When conducting an online survey, you have an opportunity to learnWho your users are
What your users want to accomplish
What information your users are looking for
When to Conduct an Online Survey
You can conduct an online survey at any stage of the development process:Before a site redesign you learn about current users and what they are trying to accomplish
After launching a new or revised site, you can learn if your new design meets the needs of users and identify areas for improvement
When you want to have content or features rated or ranked, you can conduct ongoing surveys to gain ideas for future improvements
Best Practices for Developing Online Surveys
Before creating an online survey, you should identify:
Your purpose
Where you will find respondents
The software you will be using
How you will collect the data and any limitations to information collection
Who will analyze the data
Once you outline those basics you need to consider the following:
Keep your surveys as brief as possible
Provide the participant with an estimate of completion time up front, as well as something that indicates their progress
Include a mix of open-ended questions—in which users complete the answer—and closed questions
Ask if a respondent is willing to answer more in-depth questions in a follow-up survey or interview
Creating Questions
Create your questions once you have determined the software and purpose. You may want to consider collecting information about:
If users are able to find the information they seek
How satisfied users are with your site
What experiences users have had with your site or similar sites
What users like and dislike about your site
What frustrations or issues users have with your site
If users would recommend your site to others
If users have any ideas or suggestions for improvements