Helpdesk & Support – Our full time help desk team is at your service when you need them for tech support most. We offer remote assistance, on-site visits, and online resources such as: Our advanced ticketing system and customer knowledge base.
Consulting & Analysis – We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.
Maintenance – We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.
Customized Business IT – We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.
Tech support at your fingertips
Tetrix is an online tech support and small business IT company that provides you with everything you need to keep your systems running smoothly.
Helping hands at the ready.
With our strategy sessions, full-time help desk, and quick fixes, we guarantee that your systems will never go down again.
You’re already here – why not ask?
We have experts in every field of IT, and are always available to answer any questions you may have. Reach out to us today and get a solution to all your tech needs.
Our full-time help desk team is ready to tackle any problem that you may be having with your systems. We offer consulting for any and all IT-related needs – so whether it’s just a question or a full system overhaul, we’ve got you covered.
A good tech support
Improves customer satisfaction if it is actively responsive, consistently assists users, and goes the extra mile in service delivery of technical support. This provides support to the company’s objectives and facilitates the growth of its business by increasing the number of returning customers.
- Live Chat
- Ticket System (Email)
- Daily backup